Shopify AI virtual try-on setup guide and FAQs.
Set up the app, explore the shopper journey, and find answers to common questions.
1. Set up on Shopify
SalGenie is awaiting Shopify approval. These setup steps apply once the app is available. View launch information.
- Open SalGenie in Shopify Admin. Use the app’s listing or your installed apps. Review permissions and plan charges before approving.
- Review the Try-On experience. Confirm how shoppers will start Try-On from a product page.
- Review your app settings. Manage the available SalGenie options from Shopify Admin.
- Check a product page. Preview your storefront on desktop and mobile and complete the shopper journey before launch.
If the experience does not appear or work as expected, confirm the app is installed on the intended store and contact 24/7 support.
2. The shopper journey
The shopper starts Try-On, uploads a photo, shares an email address or phone number, and requests a personalized preview. Once the result is ready, they can see themselves with the product and continue shopping.
Use a clear photo with the relevant area visible. Generated results help shoppers visualize appearance; they do not replace a store’s size chart or guarantee exact fit.
3. Preview the experience
The homepage’s interactive preview demonstrates how an AI Try-On entry point and shopper flow can feel within a storefront. Changes in that preview stay on this website.
Use the preview to consider the placement and wording that make the Try-On experience clear to your shoppers. Ask for product guidance if you need help planning the journey.
4. Understand your charges
Guest has a $0 monthly fee and costs $0.077 per credit. Volume costs $16.99 per month plus $0.045 per credit. One credit equals one try-on. Both include the listed features. Charges are in USD on a 30-day billing cycle.
The pricing estimator rounds estimates up to the next dollar. Your actual bill follows the app’s approved billing terms and recorded usage. The estimator does not change your plan.
5. Review engagement
Track key Try-On activity and shopper engagement from your SalGenie dashboard. Compare activity over consistent periods and consider traffic volume when interpreting changes.
Use these signals to understand how shoppers interact with the Try-On experience and where you may have opportunities to improve the product journey.
Frequently asked questions
What is SalGenie AI Try-On?
SalGenie is an AI virtual try-on app for Shopify stores. Shoppers upload a photo to see a personalized visualization of themselves with a product. Merchants can capture email or phone leads and review Try-On engagement.
Is SalGenie available in the Shopify App Store?
SalGenie is awaiting Shopify approval. The launch page will provide the official installation link once the app is approved. Choosing a plan on this website does not install the app or create a subscription.
How much does SalGenie virtual try-on cost?
Guest costs $0 per month plus $0.077 per credit. Volume costs $16.99 per month plus $0.045 per credit. One credit equals one try-on. Charges are in USD on a 30-day billing cycle. Compare usage with the pricing calculator.
Is the Guest plan free?
There is no monthly subscription fee on Guest, but usage costs $0.077 per credit. It is not an unlimited free-usage plan.
Which plan is less expensive?
Guest is less expensive through 530 credits per month. Starting at 531 credits, Volume has a lower total before rounding. Use the calculator to compare your expected usage.
How long are Try-On images kept?
Images used for AI Try-On are automatically deleted after 7 days.
How long can a result take?
Try-On results take around 7–15 seconds on average. Actual time may vary depending on shopper traffic and internet connection speed.
Does changing the website preview change my store?
No. The website is a demonstration. Apply your preferences in the SalGenie app to change your storefront.
Does virtual try-on guarantee the right size?
No. It creates an AI visualization. Shoppers should still check measurements, product descriptions, and the store’s sizing guidance.
Where can I get help?
SalGenie provides 24/7 support. Use the support page to find the right next step or email the team directly.